Terms & Conditions

Terms & Conditions

YOU HAVE THE RIGHT TO RETURN GOODS BOUGHT 14 DAYS AFTER YOU RECEIVE IT. YOU CAN GET FULL REFUND OR EXCHANGE IT FOR SOMETHING ELSE. SHIPPING COSTS WILL NOT BE REFUNDED.

Here you will find all information you need but if you have more questions don't hesitate to contact us at team@meadowweb.com. Our intention is to give you an answer within 24 hours. We ship all international orders with FedEx and all Swedish orders with DHL Freight. Orders are shipped weekdays within 24 hours. Exceptional cases can appear and will in that case be informed via mail. However, during sale periods we get overloaded with orders and emails, so please be patience with us as we are doing everything as fast as we possibly can. Instead of being stressed because you haven't received your tracking number within our usual 24 hours, be happy that you copped something for a great price!

Ordering at Meadow is very easy. Just choose the product and size you would like to purchase and click buy. When you are done shopping simply go to the shopping cart. In the shopping cart you can make changes on your orders. If you are satisfied fill in your shipping information and payment- and delivery method. After the order has been handled by us you will receive an order confirmation with the products you order along with your address information. If you would like to make changes on your order after receiving the confirmation please email us.

You are always welcome to visit our store in Malmö. Everything that is in the web store, we have in the store in Malmö. This is the address:

SHIPMENT

For international shipping we use Fedex Priority for that premium shipping experience and Fedex Economy if you don't mind waiting a little longer, the choice is yours!

International customers outside the EU (European Union), please note that in some cases you might be subjected to customs, import taxes or brokerage fee when ordering from us, please check with your local customs office for your local rules and regulations.

You can also choose "Pick up in store". We will pack your goods and you can simply come to the store in Malmö and pick it up during opening hours. Don't forget a photo-ID when you pick it up. Orders that are not picked up within 7 days will automatically be cancelled and refunded.

SHIPPING COSTS

USA:
Free Fedex Priority shipping on orders exceeding 4000 SEK
Fedex Priority 20 USD (1 - 3 business days)
Fedex Economy 18 USD (3 - 7 business days)

UK:
Free Fedex Priority shipping on orders exceeding 3000 SEK
Fedex Priority 15 GBP (1 business day)
FedEx Economy 9 GBP (3 - 7 business days)

Sweden:
Free shipping on orders exceeding 2500 SEK
DHL Freight 80 SEK (1 - 2 business days)

Europe:
Free Fedex Priority shipping on orders exceeding 3000 SEK
Fedex Priority 190 SEK (1 business day)
Fedex Economy 120 SEK (3 - 7 business days)

Canada:
Free Fedex Priority shipping on orders exceeding 4000 SEK
Fedex Priority 30 CAD (1 - 3 business days)
Fedex Economy 26 CAD (3 - 7 business days)

Australia & New Zealand:Fedex Priority 400 SEK (2 - 4 business days)

Rest of the world:
Fedex Priority 450 SEK (2 - 4 business days)

PAYMENTS

• Credit card payment We accept most major credit or debit cards, including Visa, Mastercard, Maestro, Amex and so on. All payments are made in a highly secure environment for mutual protection against fraud.
• Paypal We accept payments via PayPal. PayPal is a safe and fast way to transfer money. You need an account on PayPal to do the transfer. When you have clicked "confirm" in the shopping cart you will automatically be linked to PayPal's website, where you do the money transfer. You will get a receipt as soon as the transfer is done. There are no extra fees when paying with PayPal.
• Klarna Klarna is a leading global payment service that offers smarter more flexible payment solutions to over 90 million active customers and more than 250 000 stores in 17 countries.

RETURNS INSIDE EU

You are within your rights to return an item within 14 days upon receiving it for full refund of the item. Return shipping costs are covered by the customer. Shipping costs will not be refunded, and if you simply don't accept or pick up your delivery and it gets shipped back to us, we will deduct this return shipping cost from the refund. We do not have free return shipping because you changed your mind. You are absolutely not allowed to use the shoe box as postal package when returning shoes. Following satisfactory inspection of your returned items we will issue a refund for the item on receipt. The refund will be done within 30 days. If you would like a new product it is important you email us so we can put it aside and reserve it for you.

Note: Leather shoes with creases/wrinkles due to wearing will not be refunded.

Send your return to:

If you have any questions, don't hesitate to contact us at:

We will help you with any questions you may havel. To claim a product please contact us at team@meadowweb.com. If possible we will replace the product. If we are unable to replace the product or remedy the fault then we will refund the money. If you can send a photograph of the damage/error this will speed up the process. When we have received the product and approved the claim you will be informed and a new product along with compensation return shipping costs will be sent to you, or we will refund you for the product and the return shipping costs.

Damaged or faulty products must be reported to us within 24 hours after receiving the product.